Vera Bradley Website Review & Ratings + Vera Bradley Coupons
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Vera Bradley Website Review & Ratings + Vera Bradley Coupons

Vera Bradley: Products & Services

Since 1982, Vera Bradley has specialized in bright colorful cotton quilted handbags, luggage, paper and gift ideas, and accessories.

Customers can also find tech accessories such as laptop bags, iPad covers, and more.  When visiting the school and office section, customers can find pens, pencil cases, calendars, and more.  Vera Bradley also offers travel accessories such as duffel and weekender bags. 

Vera Bradley: Company Background

Vera Bradley was founded in 1982 by Barbra Bradley Baekgaard and Patricia R. Miller.  Since the 1980’s, Vera Bradley has sold bright and colorful cotton quilted handbags, travel, fashion, school and office accessories, luggage, and gift ideas.   Vera Bradley products can be found in specialty stores, Vera Bradley stores, Vera Bradley Outlet stores, and Verabradley.com.  Customers can connect with Vera Bradley through social media outlets such as Facebook, Twitter, Pinterest, Instagram, and You Tube.  Vera Bradley welcomes international customers and ships to international destinations around the globe. 

Vera Bradley: Customer Feedback & Reviews

What do customers have to say about Vera Bradley merchandise?  Here are some comments from customers around the Web. Overall, Vera Bradley received positive reviews.

“These past few years, it has been difficult to find a shoulder bag.  Most purses have short straps that hang just below one’s arm pit.  This is not only unpractical, but also uncomfortable.  The Vera Bradley collection of handbags offers a versatile selection to suit nearly everyone’s preferences, including shoulder bags. The quilted, cotton handbags are available in a variety of distinctive colors and patterns which change throughout the year.”- Epinions

“Who doesn't love Vera Bradley? This little hipster is perfect for on-the-go traveling or every-day use. Roomy enough for the basics, durable, and adorable! I bought this as a gift for somebody (a teenager) and she absolutely loves it.” -Amazon

“I ordered this purse because I like the feature of slinging it over my body. It adjusts perfectly and I love the different pockets it has. It holds way more than I expected, yet it is small enough that it isn't bulky. I have gotten numerous compliments on it, as it is very pretty. Exceeded my expectations.” –Amazon

Vera Bradley: Business Credibility & Trustworthiness

On a grading scale of A+ to F, Vera Bradley received an A+ rating with the Better Business Bureau.  Vera Bradley has been BBB accredited since June 12, 2003.  Within the last three years, there has been nine complaints filed against Vera Bradley.  In addition, six complaints were filed and closed within the last 12 months.  Reasons for these complaints include the following:

  • Billing and collection issues       2
  • Delivery issues                                 2
  • Problems with products and services     5
Vera Bradley: Website Popularity & Google Ranking
  • Vera Bradley has a Google Page Rank of 5 out of 10.
  • Vera Bradley has a global Alexa traffic rank of 12,041, and an American traffic rank of 2,079. 
  • Vera Bradley’s regional traffic comes from the United States, Dominican Republic, and India.
  • Based on Internet research, Verabradley.com Is frequently visited by women in the age range of 25-34, have some college education, have children, and visit the site from school.
Vera Bradley: Social Media Presence
  • Vera Bradley’s Facebook page has 1,395,804 likes, and 18,225 people are current talking about them. 
  • Vera Bradley has 55,992 followers, and is following 150 people and companies on Twitter
  • Vera Bradley has posted 5,563 tweets, and the retailer updates their Twitter account on a regular basis including several times a day.
  • Vera Bradley’s Pinterest page has 50,741 followers, and is following 32 people and companies.
  • Vera Bradley’s Pinterest page has 52 boards, 1,693 pins, and 4 pins. 
  • Customers can view the latest photos from Vera Bradley by following the retailer on Instragram.  Vera Bradley’s Instragram page has 25,487 followers, and their page has 340 photos.
  • Vera Bradley’s You Tube channel has 3,491 subscribers, and their videos have been viewed 2,186,291 times. 
  • Inside Stitch is a company blog by Vera Bradley.  The blog offers stories, photos, event and store news, giveaways, and more. 
  • Customers can receive updates on new arrivals and special offers by signing up Vera Bradley’s newsletter.
Vera Bradley: Website Security & Safety

Protecting your privacy and security is a top priority at Verabradley.com.  Vera Bradley uses SSL encryption technology to protect your personal data from being decoded, altered,  and misused by unauthorized persons.  During the checkout process, you will notice the letters “http” change to “https” in the address bar of your Internet browser.  This is an indication to customers that they are shopping on a secure website. 

Vera Bradley: Pricing & Packages

Pricing of merchandise will vary at Vera Bradley.  The following chart gives examples of merchandise and pricing at Vera Bradley.   If you are budget conscious, be sure to stop by the Sale section to find the latest deals.

Large Laptop Tote

$88.00

Backpack

$99.00

Snap On Case for iPad

$48.00

22’’ Rolling Duffel

$220.00

Grand Traveler

$99.99-$120.00

Vera Bradley: Shipping Rates & Policies

Shipping rates for continental United States, Alaska, Hawaii, and U.S. Territories are based on total cost  of items in your order.  Delivery times will vary depending on your choice of shipping method and destination. 

Vera Bradley ships to international location throughout North America, South America, Europe, Africa, Middle East, and Asia Pacific.  Delivery times for international locations will vary.  International shipping costs are calculated based on desired shipping speed, number of items in your order, destination country, and weight of items. 

If you wish to have your purchase shipped to a U.S. military address, you will need to go through domestic checkout because you will not be subject to the same charges and logistics for international orders. 

Vera Bradley: Payment Methods Accepted

Verabradley.com accepts Visa, Discover, American Express, and Master Card.  Vera Bradley also accept Vera Bradley gift certificates and gift cards.  In addition, Vera Bradley does not accept cash, personal checks, traveler’s checks, CODs, Visa gift cards, American Express gift cards, and Master Card gift cards.  In addition, Vera Bradley does not offer a layaway plan.

Vera Bradley: Returns, Refunds & Exchange Policy

If you are a U.S. customer and wish to return your purchase, you must do so within 90 days.  You must provide an original Vera Bradley receipt or online packaging slip accompanied by  a return form.  Refunds will be issued to the original form of payment or an electronic gift certificate.       

If you are an international customer and  wish to return an order, you must do so within 90 days of receipt.  Before returning your order, you will need to contact customer service via email.  In your email, you must include order numbers along with the item or items in which you wish to return.  Vera Bradley’s customer service department will give you instructions on how to make a return. 

All international returns must have a Return Merchandise Authorization (RMA) from an international service team member.  All online purchases will not be accepted as returns at Vera Bradley retail stores.  At this time Vera Bradley is unable to offer exchanges for international orders.

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